Privacy Policy - How We Protect Your Data

Last Updated: May 10, 2025

At AnyCrawl, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web crawling and data extraction service.

1. Information We Collect

We collect information in the following ways:

1.1 Information you provide to us:

Account information (name, email address, etc.)
Billing information (credit card details, billing address, etc.)
User content (URLs you provide for crawling, configurations, etc.)
Communication (emails, support inquiries, etc.)

1.2 Information collected automatically:

Usage data (features used, crawl requests, etc.)
Device information (IP address, browser type, operating system, etc.)
Cookies and similar technologies (please see our Cookie Policy)
Log data (access times, pages viewed, error logs, etc.)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues
Comply with legal obligations

3. How We Share Your Information

We may share your information with:

Service providers who perform services on our behalf (e.g., payment processing, customer support)
Business partners with your consent
Legal authorities when required by law or to protect rights
In connection with a business transaction (e.g., merger, acquisition, or sale of assets)

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction of inaccurate or incomplete data
Deletion of your personal data
Restriction of processing of your data
Data portability
Objection to processing of your data
Withdrawal of consent

To exercise these rights, please contact us at [email protected].

7. EU Rights to Information

According to the laws of the European Union (except for limited exceptions, where applicable), anyone in those countries has the right to:

Be informed about their data and its processing
Have access to their data
Correct any errors in their data
Erase data from our records
Restrict processing and use of data
Data portability
Object to the use of their data, including for the purpose of automated profiling and direct marketing
Make decisions about automated decision making and profiling

We respect each of these rights for all of our users, regardless of citizenship. If you have any questions or concerns about any of these rights, or if you would like to assert any of these rights at any time, please contact [email protected].

8. Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].